Analyst Collections & Accounts Receivables

Harden is currently looking for a Analyst Collections & Account Receivables. The candidate will join a young and dynamic environment.

Head office: Vaudreuil

Position: Full time

• Receiving cheques, coding them, and entering them into the cheque register;
• Supporting the Accounting clerks with the allocation of payments received;
• Following up with tenants to obtain a new series of cheques, when required;
• Collecting outstanding rent and sending monthly statements of account;
• Completing a high volume of follow-ups by phone and email;
• Identifying the cause of unpaid invoices, documenting the reasons, and forwarding the information to the Lease Administrator when necessary;
• Promptly flagging and escalating any at-risk or defaulting tenant;
• Accurately and thoroughly documenting all interactions, payment commitments, and agreements in the systems (Yardi, Collector’s Workstation and Asana);
• Coding tenants by status to facilitate analysis;
• Maintaining positive relationships with tenants through regular and proactive follow-ups;
• Updating contact information;
• Providing enrollment forms for authorized payment programs and supplying cheque specimens, as needed;
• Meeting collection targets and other performance indicators;
• Sending recharge invoices to tenants;
• Issuing annual Rental Notices and performing payment adjustment follow-ups;
• Sending year-end reconciliations (13th invoices) and following up on payments;
• Performing monthly follow-ups on sales reports and billing percentage rent, when applicable;
• Providing support to the lease administration and accounting teams;
• Performing any other related tasks.

• College diploma in Accounting (DEC);
• Excellent organizational skills and strong attention to detail;
• Strong analytical skills;
• Proactive, dynamic, and a team player;
• Excellent communication and customer service skills;
• Fluency in French and English, both spoken and written (required);
• Advanced knowledge of Microsoft Office, particularly Outlook and Excel;
• Knowledge of Yardi Voyager and Asana (an asset);
• 3–5 years of experience in a similar role.

• Family-owned company
• A hybrid work model: 2 days remote and 3 days in the office
• Competitive salary
• Group RRSP with employer contributions
• Group insurance (dental, vision, and health) with 50% of the premium paid by the company
• 3 weeks of vacation
• A range of benefits: gym with trainer, employee assistance program, flexible schedule, employee events, and more
• A young, dynamic, and fast-growing environment

Our organization operates in Quebec and Ontario. As outlined in the job description, it involves, among other things, communicating, both orally and in writing, with business partners and clients located in Quebec and Ontario. Following an analysis, we have determined that the tasks associated with this role require knowledge of English in addition to French (both spoken and written).

However, Groupe Harden minimizes the number of positions for which knowledge of a language other than French is required and only demands proficiency in English when it is necessary for the execution of an employee's tasks.